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Lafayette Auto Repair

Haws Auto Body Inc.3482 Golden Gate Way
Lafayette, CA 94549
Haws Auto Body Detail Center3331 Mt. Diablo Blvd
Lafayette, CA 94549
Call Us:(925) 284-5335Mon - Fri: 8:00 AM - 5:00 PM
5

Leah and the Haws Team are amazing. I was completely overjoyed when I picked up my BMW from their shop. My car looks like it is brand new. They resolved a couple of problems (vandalism and rear bumper collision). They also had a rental car waiting for me, so I didn't have to worry about getting one. I will only use and recommend Haws Auto Body. They can be trusted with our cars. Many thanks to Haws.

5

I went in and wanted to see about an estimate for some work before I sell my car. I think her name was Leah...was SO kind to me, looked at all the damage, assessed the work needed, and told me flat out that it wasn't worth her company fixing the car. She looked up Kelly Blue Book prices and even emailed me a craigslist ad for a comparable car, and basically gave me awesome advice for half an hour, free of charge. I was shocked. I always feel like car places are trying to take advantage of me. I almost wish I had work to give them! But instead I will write this nice review. :)

5

I've owned BMWs for almost 30 years and Haws is exceptional. Recently I had a rear bumper that the sun had damaged over the years. It needed to be repainted. The car is 14 years old and in excellent condition. The work done was perfect in match. If you care about your car, well, so does Haws.

5

Having to visit an Auto Body shop is on par with having to get a consultation on a root canal. I was in a bad mood going in after my month old vehicle was a victim of a hit and run in a parking lot. I was expecting the worst as there was noticeable damage to the right side of the rear bumper and a nick on the quarter panel. My estimator was extremely pleasant and immediately tried to look for opportunities to avoid repairs. Within 5 minutes my car was sitting in their detail shop getting a rub down. Miraculously they were able work out a lot of superficial damage with only a couple of scratches remaining on the bumper. It was almost good enough to leave alone, but she left the decision up to me. We plan on getting the bumper replaced through Haws', however thanks to a little elbow grease my repair will be about 1k less. Thank you, Haws' for making me feel better about a bad situation.

5

If I could give Haw's Plaza Auto 10 Stars, I would do it without question because they deserve it. A month ago, I was involved in a fairly substantial accident in which I was rear-ended and pushed into the car in front by a texting driver while I was stopped at a traffic light. Despite the obvious liability, the insurance companies have done nothing but give me the run around. Leah and Haw's have been the only honest and straightforward parties with which I have dealt--I cannot give Leah any higher praise. She has been amazing at coordinating the insurance companies' 3rd party estimators and providing accurate, direct and honest information about the damage to the vehicle which has allowed me to deal with the insurance companies that are doing nothing. It is so refreshing and rare to find a business that actually cares about not only the quality of its work, but also the quality of its customer service. Without any question, this is the first and only place that I would recommend taking any vehicle that needs body work.

5

Can't say enough good things about this business. They are really first class in all respects. Quality of work excellent. Customer service excellent.

5

Supreme service. I can't say enough about how professional this company is and what a fantastic job they did fixing my car.

5

Happily, Haws is here for me! Mike, you are a wonderful, caring guy, and the work you perform (or have performed by staff) is always showroom perfect. I trust you with my cars, and I feel comfortable as a lone woman entering into your auto body / repair facility. Thank you for your excellent work. Everything has always gone smoothly. Insurance issues (your staff just breezes right through this stuff!), car rentals (again, I never have to tax MY brain...it's all done for me!), and then the stellar result. Looks like my car(s) just came off the showroom floor! Thanks! TH

5

Have had to take more cars in for repair than I would like, but Mike and staff always do an excellent job. I don't even bother getting comparison estimates any more.

5

Outstanding professional service! This is not my first "perfect" experience with Haws exceptional staff and Mike Dunbar. If all businesses were to operate on this high, "exceeding expectations" level, the world would be such a better planet!!! Haws' ideal location, right next to the ultra-contemporary Lafayette library, is also super convenient.

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