First and foremost, absolutely sucks that you are reading over reviews for an auto body shop. Hope that there were no injuries. We recently got hit by another car (everyone was ok, thx for asking) and our insurance rep recommended Haws. We took our car here and we were amazed at the level of service and professionalism. In particular, Leah was amazing at communicating with us throughout the process. She also coordinated with both insurance companies to make sure the deductible and everything would be paid and we could get our car back asap. Although i certainly hope that we don't get in another accident, it's great to know that Haws would be our first and only call to get everything fixed.